CreativityCorp provides comprehensive support, starting with online training via the Skills tutorial. The tutorial is relevant for prospective users seeking more information about Mobile Data Studio's capabilities, Trial users, and as reference information for all users.
Support continues with excellent after-sales service, through a variety of channels:
- Prompt reply to email and telephone enquiries
- Frequently asked questions and answers
- Provision of free upgrades to Mobile Data Studio licence holders
- Known issues with Mobile Data Studio
- Project design and software training services
- News on Mobile Devices
- Follow on Twitter
Email and Telephone
CreativityCorp replies promptly to email and telephone inquiries. Feel free to test our worldwide support response time by sending an email.
You can contact us at the following addresses:
|Current Local Time:||9:49 AM on Friday|
You may also wish to check our questions and answers page to see if your question has already been answered.
Known issues with Mobile Data Studio
Android 9.0 on Samsung Galaxy Tab Active 2 disrupts Camera point operation
|Android 9 on the Samsung Galaxy Tab Active 2 doesn’t accept Mobile Data Studio Camera point operating with the ‘Take Photo’ option, but does accept the ‘Chose from Library’ option. The ‘Take Photo’ option can be used with the ‘Open Camera’ app available in the Google Play Store at no cost. After ‘Open Camera’ is installed, it should be ‘Set as Default’.Please see Mobile Data Studio Skills Page 4 and Camera point..|
Android 7.0 disrupts session transfer by TCP/IP wireless, fixed in Upgrade
|Important Upgrade : With the introduction of Mobile Data Studio 9.0, MobileData.apk Version 9.0.8 build 178 is the available download from this web site. Please see Mobile Data Studio Skills Page 7: Android: - Installation and Use.|
Apple iOS 11 compatible Mobile Data for iOS version 9.0 available 14 February 2018
Mobile Data for iOS version 9.0 (build 937) is available at the Apple App Store and is iOS 11 and above compatible. This is an essential upgrade for iOS 11 and iPhone X users as it overcomes hangs associated with 'pop up' notifications for some points and functions.
Windows XP cannot run current Mobile Data Studio version 8.0 or 9.0
Windows XP can run Mobile Data Studio 220.127.116.11 but not the latest Mobile Data Studio 8.0 or 9.0. Windows XP users can download Mobile Data Studio 18.104.22.168 software but must have a Mobile Data Studio licence to operate beyond 30 days.
Project Design and Software Training Services
While you don't need to be a programmer to create your own projects or applications, some people prefer to have assistance. Send your starting material to CreativityCorp by email, at firstname.lastname@example.org and we will provide an IN CONFIDENCE no obligation quotation to prepare your project for Mobile Data Studio.
CreativityCorp has expertise in training for use of mobile solutions. Please see our online SkillsCloud training service. We provide customised online Skills programs worldwide, based on clients projects, with assessment and certification. Contact CreativityCorp for information on customised Skills programs for your mobile requirements.
News on Mobile Devices
See survey data on Smartphone sales worldwide.